Żabka Polska manages Żabka stores and teams related to the operation of the chain from expansion, adaptation, supply chain, to assortment and communication. The area is headed by Adam Manikowski.
Żabka Group is the ultimate convenience ecosystem that aims to make people’s lives easier. We accompany consumers at every moment of the day, freeing up their time through the possibility of convenient grocery shopping, have a hot meal on the go, send a package, withdraw cash or take advantage of a dietary catering with delivery. We are one of the most recognizable brands in Poland, with over 3 million customers using our services daily.
Żabka Group consists of three basic business units: Żabka Polska, Żabka International and Żabka Future which are supported by Strategic Leadership defining people and finance strategy and corporate functions. Żabka Polska, focuses on retail activities and is mainly responsible for the operational and commercial aspects of the Group’s business, including the running and development of the modern physical convenience store network and the Group’s nationwide logistics network. Żabka Future is responsible for accelerating the creation of a digital convenience ecosystem with synergies between its parts and ensuring optimal technology for the multi-directional development of Group. Żabka International is responsible for the development of new markets and supervises the implementation of the foreign expansion strategy.
The Group also includes Maczfit, which is a market-leading direct-to-consumer meal provider; Dietly.pl, a direct-to-consumer meal marketplace offering the possibility to compare, select and manage boxed meals orders throughout Poland; and Lite, e-commerce start-up, which aims to develop a rapid grocery delivery services via Jush and delio apps.
With over 10,500 brick-and-mortar stores, door-to-door delivery and digital solutions, our products and services are always at hand and available on demand, conveniently and instantly. Our Żappka app has more than 8.3 milion users. Together with our 9,000 franchisees, we have been supporting the Polish economy and local communities since 1998. We develop entrepreneurship, promote sustainable development and participate in creating more than 63,000 jobs.
Żabka Group is one of the most dynamically growing organisations in Europe.
We are the change!
3 stages of our transformation
At Żabka Group, we know that we owe our position as the ultimate convenience ecosystem in Poland to a fundamental transformation that resulted in a change in our business approach, which was previously based largely on intuition, and today – mainly on data. We operate in a format that puts the customer at the center, providing a fast and convenient way to meet their needs.
Our Leadership
Board of Directors
Group Chief Executive Officer, Executive Director
Tomasz Suchański
Tomasz Suchański is CEO of Żabka Group and President of the Management Committee.
His many years of experience and deep understanding of the mechanisms that govern the industry allow him to direct the activities of the Żabka Group in a way that has resulted in the position of the leader of the convenience model in Central and Eastern Europe.
Prior to becoming CEO in March 2016, he was involved with various Jeronimo Martins companies. He worked in the company’s international structures, and before that, from 2011 to 2014, he was the General Manager of Biedronka in Poland. Previously, he held the positions of Chief Financial Officer of Jeronimo Martins, Member of the Management Board of this company and Chief Operating Officer of the central region.
Before coming to Poland in 2005, he worked on the international market dealing with Portuguese chains of the Jeronimo Martins group. In 2003, he took up the post of Financial Director of the Recheio wholesale chain, and earlier, as a member of the Financial Department, he was in charge of Pingo Doce supermarkets and Feira Nova hypermarkets.
Tomasz Suchański manages the operations of Żabka Group in an open and competent manner, which has been repeatedly acknowledged by stakeholders and industry media. In 2020, he was asked to chair the prestigious Effie Awards. In the same year, the jury of the “CEO of the Year” recognised his actions related to the effective introduction of the company into the digital transformation process. The previous year he was honoured as “CEO of the Year”. The year 2019 also brought him the distinction of being included among the winners of Forbes magazine’s “BrandMe CEO” survey of the most authentic leaders.
Tomasz Suchański is an alumnus of Stanford Graduate School of Business, INSEAD Business School and Corporate Finance and Accounting at the Faculty of Management of the Poznań University of Economics.
Chairman of the Board of Directors, Non-Executive Director
Krzysztof Krawczyk
Krzysztof Krawczyk is a Head of Warsaw office and a Partner at CVC Capital Partners, one of the world’s leading private equity and investment advisory firms. He is also a board member of CVC’s portfolio companies, PKP Energetyka, Zabka, D-Marin, AR Packaging and Stock Spirits Group.
Krzysztof has over 20 years of successful track record in European private equity and he served on the boards of numerous private and publicly-listed companies in telecom, media, manufacturing, logistics and healthcare sectors throughout CEE region.
Prior to joining CVC, Krzysztof was Managing Partner at Innova Capital, a leading mid market private equity firm in Central Europe. Krzysztof also worked at Pioneer Investment, a Poland-based private equity fund, and Daiwa Institute of Research, an advisory arm of Japanese investment bank Daiwa.
He is a member of The Polish Business Roundtable, an association of founders and CEOs of the largest companies operating in Poland. He is also a Board Member of the TVN Foundation and of the Valores foundation, the first venture capital fund in the CEE region
Krzysztof graduated with honors in Finance & Banking from the Warsaw School of Economics and is also an alumnus of the Executive Program at Harvard Business School. Krzysztof has been named the PE Person of the Year for 2015, 2017 and 2023 by members of Polish Private Equity Association.
Non-Executive Director
István Szőke
Managing Partner, at CVC Capital Partners which he joined in 2008. At CVC István oversees operations in CEE and the Middle East. He was previously a partner at Advent International and the founding managing partner of Eastern Heritage Capital, a Swiss asset management company. István started his career at Bankers Trust and is an MBA graduate from the Wharton School of the University of Pennsylvania.
Non-Executive Director
Stephan Schäli PhD
Stephan Schäli PhD is the Chief Investment Officer of Partners Group and member of the Global Executive Board, based in Zug. He is furthermore the Deputy Chairman of the Global Investment Committee, Chairman of the Global Portfolio Committee and a member of the Private Equity Growth Investment Committee. He has been with Partners Group since 1999 and has 24 years of industry experience. Prior to joining Partners Group, he worked at UBS and Goldman Sachs & Co. He holds an MBA from the University of Chicago, Booth School of Business, Illinois, USA and a PhD in business administration from the University of St. Gallen (HSG), Switzerland.
Independent
Non-Executive Director
Giulia Fitzpatrick
Giulia Fitzpatrick is a non-executive director on profit and non-profit Boards as Chairperson and Board Member. Her current Board mandates include: Worldline S.A, a CAC40 Paris Euronext listed company, where she sits on the ESG and Audit Committees and PostFinance AG, the fourth largest Swiss retail bank, where she chairs the Board IT and Digitalization Committee. She recently finished a mandate as Board Chair of Quintet Private Bank (Switzerland) AG.
She has 30+ years senior executive experience in transforming organisations for premier global financial services and agricultural firms. Giulia has deep knowledge of technology, risk management, finance and operations with a focus on data, digital and innovation. She has a proven track record in leading organisations in complex and fast-changing international environments across the US, Europe, Asia and South America.
Giulia has worked for global financial services firms such as Bankers Trust, National Securities Clearing Corporation, Instinet, Merrill Lynch, UBS, and at Bunge Ltd, one of the largest global agricultural commodities processor. She holds an MBA in Finance and an MA in International Studies from the Wharton school and the University of Pennsylvania, respectively.
Independent
Non-Executive Director
Olga Grygier-Siddons
Olga Grygier-Siddons serves on numerous boards, including Millennium Bank and University of Silesia. She combines extensive business experience with passion for responsible leadership and personal growth.
She is a former CEO of PwC in Central and Eastern Europe, having served in this role until her retirement in 2018.
Having graduated from University of Manchester, Olga spent 30+ years working in the professional services environment, advising private and public sector clients in more than 30 countries including UK where she was based and promoted to partner working as part of the London Corporate Finance team of PwC. In 2004 she moved to Poland where she held various leadership roles including Managing Partner of Poland, later CEO of PwC Central and Eastern Europe and a Member of the PwC Global Strategy Council.
Olga has extensive experience of leading change, having worked as part of PwC global and EMEA leadership teams, and advising clients on their transformation journey as part of the PwC advisory team.
Management Committee
Pursuant to Article 17.1. of the Company’s Articles of Association, the Board of Directors established a Management Committee (composed of at least 5 Managing Directors) and delegated to it the management powers belonging to the Board of Directors, with the exception of the power to determine the Company’s overall strategy or to perform other activities reserved to the Board of Directors under Luxembourg law and the Articles of Association.
Members of the Management Board of Żabka Polska Sp. z o.o. have been appointed as Managing Directors of the Company and have been entrusted with the following functions and areas of responsibility:
Group Chief People Officer
Jolanta Bańczerowska
Jolanta Bańczerowska is a Member of the Management Board of Żabka Polska, Chief People Officer (CPO) of the Group.
Since 2020 she has been responsible for People Strategy, development of the company culture and competences of all teams.
Since 2016, she served as HR Director and initiated the development of many new solutions changing the company’s operations. She was responsible for implementing best practices in people management in the organisation from human capital planning and development processes through appraisal and performance management programmes to incentive systems. She led the change of the organisational culture to a more open and employee-friendly one. She is responsible for developing the mission, vision and values of Żabka Polska which distinguish the company on the market.
Previously, she gained over 15 years of managerial experience at Mars and Wrigley. Before joining Żabka’s team, she worked as HR Director North Central Europe where she was responsible for the implementation of organisational changes and integration of Wrigley and Mars in Central Europe.
Graduated from Information Science and Administration from Adam Mickiewicz University in Poznań and Yale School of Management.
Managing Director, Zabka International
Anna Grabowska
Anna Grabowska is an Executive Vice President of the Management Board of Żabka Polska and Managing Director of Żabka International.
From February 2024 she has been responsible for the development of new markets and supervises the implementation of the foreign expansion strategy.
Between 2021 and 2024 she was responsible for Żabka Group consumer strategy: setting company’s directions, building consumer, commercial and support strategies that are well thought out and customer-centric, such as brand and own brands strategy and responsible and sustainable development strategy (ESG).
Prior to this position, since April 2016, she served as Vice-President of Commercial Affairs at Żabka Polska, heading the commercial and marketing departments. She was responsible for defining and implementing the chain’s assortment, promotion and pricing strategy. She supervised the transformation of the retail chain to a new format, implementing a new marketing strategy and an innovative vision of communication with customers. In the last four years in this position, she has led the transformation of the store offers, developing innovative modern convenience products, brands and services to meet the needs of the modern consumer.
Previously, she was associated with the Tesco chain for nearly 19 years, including many years as Commercial Director. In the years 2011-2015, she sat on the Tesco Management Board in Poland as Vice President for Commercial Affairs. She also gained her international professional experience at Tesco in the UK and Hungary, as well as being responsible for the Grocery Commercial team in Central Europe (Poland, Czech Republic, Slovakia, Hungary).
She is an alumnus of Stanford Graduate School of Business and the Foreign Trade at the Cracow University of Economics. She also completed many programmes in management, business strategy and team leadership at Polish and foreign universities, including: London Business School, INSEAD France and Wharton School at the University of Pennsylvania. She holds an Executive MBA diploma from Ecole de Management de Normandie and Cracow University of Economics.
Wrochna-Łastowska
Group Chief Financial Officer
Marta
Wrochna-Łastowska
Member of the Management Board of Żabka Polska. She manages a team responsible for internal and external financial and non-financial (ESG) reporting, budgeting and control, treasury and financing, working capital management, internal auditing, risk management as well as business analysis and data science. She has over 16 years of experience in strategic financial management and successfully combines analytical and strategic competencies with soft skills in effective team management.
She has been working at Żabka Polska since 2018, when she held the position of financial director. She has been responsible for maintaining the financial liquidity of the organisation and for the effective and efficient management of the company’s finances. Her tasks also include planning and forecasting, as well as the area related to business analysis and internal audit. She also gained professional experience during many years of work at Ernst & Young Corporate Finance in Poland and abroad. During her 12-year presence in this company, she provided transactional advice on mergers and acquisitions (with a focus on the perspectives of the buyer and the seller) and restructuring advice. She has experience in the audit department, where she was involved in audits of financial statements, and in analysis of controls and internal processes.
Marta Wrochna-Łastowska graduated from the Finance and Accounting Faculty and the Marketing and Management Faculty at the SGH Warsaw School of Economics. She also completed finance management, strategy and leadership programmes held at Harvard Business School, Stanford University and INSEAD. She holds an ACCA title (Association of Chartered Certified Accountants).
Group Chief Strategy & Development Officer
Tomasz Blicharski
From February 2024, as an Executive Vice President of the Management Board of Żabka Polska for strategy and development, he focuses on developing and implementing Group’s strategy in every area of its operations.
Between 2012 and 2024 as an Executive Vice President of the Management Board and Managing Director of Żabka Polska he was responsible for researching, creating and developing new business areas and technological solution meeting the challenges the industry faces.
Before taking up his current position, he simultaneously held two posts: Vice President of the Management Board of Żabka Polska for Development (since 2017) and Vice President of the Management Board of Żabka Polska for Finance (since 2015). He has been involved with Żabka Polska since 2011, as a member of the Board of Directors.
He has extensive experience in investment banking and finance gained in Poland and abroad. He was associated with international banks ABN Amro and BNP Paribas, as well as Procter & Gamble. Since 2007, he held the position of director at Mid Europa Partners fund, where he was responsible for investments in Central and Eastern Europe (including Norican Group, Polskie Koleje Górskie and Żabka Polska).
In 2018 and 2020, he was awarded in the Digital Shapers’ annual survey of outstanding digital and new technology personalities in the “digital transformation” category.
He is an alumnus of Stanford Graduate School of Business and the Warsaw School of Economics.
Managing Director, Żabka Future
Wojciech Krok
From February 2024, Vice President of the Management Board of Żabka Polska and Managing Director of Żabka Future, has been responsible for accelerating the creation of a digital convenience ecosystem with synergies between its parts and ensuring optimal technology for the multi-directional development of Group.
Between July 2023 and January 2024 he served as Managing Director of Żabka Digital. Prior to that between 2021 and 2023 as CEO of Lite he was responsible for creating Lite e-commerce and launching two brands: Żabka Jush – currently q-commerce leader in Poland and delio – online supermarket with „same day” delivery, the fastest growing e-grocery service.
He joined Żabka Group in 2021.
He has extensive experience in business strategy, new digital services, implementation of solutions based on artificial intelligence and data management, and the use of technology in the commercial area of enterprises based on cooperation with various companies worldwide.
Previously for 12 years he worked at McKinsey & Company, ultimately as a Partner and one of the leaders of Digital practice in Singapore and the leader of QuantumBlack – an AI company within McKinsey for the Southeast Asia region.
He holds an MBA from INSEAD and is a graduate of Warsaw School of Economics and HSG Sankt Gallen in Switzerland (CEMS). He is the author of publications on the digitalization of Polish economy and the economic growth potential thanks to artificial Intelligence.
Managing Director, Żabka Polska
Adam Manikowski PhD
Adam Manikowski PhD is Executive Vice President of the Management Board and Managing Director of Żabka Polska.
Since January 2021, he has headed Żabka Polska Business Unit responsible for physical retail, including teams related to operation of the Żabka chain from expansion through adaptation, supply chain, franchise and support office to assortment and communication.
Previously, as Vice-President of the Management Board for Operations of Żabka, he managed the following teams: sales, logistics, expansion and technical.
He has extensive experience from the international market. Before joining Żabka Polska, he held the position of Executive Vice President of Marketing at Walmart, which is the largest global retailer in the world. Previously, he was associated with Tesco, where he held the position of Chief Executive and Managing Director of Tesco Poland, and before taking up this position as Chief Operations Officer, he supported the development of the chain in China. He began his career in the operational structures of Biedronka, where he ultimately held the position of Chief Marketing Officer.
In 2017, he obtained a PhD in Business Administration from Cranfield School Of Management in the UK and an MBA from the University of Illinois at Urbana Champaign.
He is an alumnus of Stanford Graduate School of Business and Adam Mickiewicz University in Poznań and the Warsaw School of Economics.
Group Chief Executive Officer, President of the Management Committee
Tomasz Suchański
Tomasz Suchański is CEO of Żabka Group and President of the Management Committee.
His many years of experience and deep understanding of the mechanisms that govern the industry allow him to direct the activities of the Żabka Group in a way that has resulted in the position of the leader of the convenience model in Central and Eastern Europe.
Prior to becoming CEO in March 2016, he was involved with various Jeronimo Martins companies. He worked in the company’s international structures, and before that, from 2011 to 2014, he was the General Manager of Biedronka in Poland. Previously, he held the positions of Chief Financial Officer of Jeronimo Martins, Member of the Management Board of this company and Chief Operating Officer of the central region.
Before coming to Poland in 2005, he worked on the international market dealing with Portuguese chains of the Jeronimo Martins group. In 2003, he took up the post of Financial Director of the Recheio wholesale chain, and earlier, as a member of the Financial Department, he was in charge of Pingo Doce supermarkets and Feira Nova hypermarkets.
Tomasz Suchański manages the operations of Żabka Group in an open and competent manner, which has been repeatedly acknowledged by stakeholders and industry media. In 2020, he was asked to chair the prestigious Effie Awards. In the same year, the jury of the “CEO of the Year” recognised his actions related to the effective introduction of the company into the digital transformation process. The previous year he was honoured as “CEO of the Year”. The year 2019 also brought him the distinction of being included among the winners of Forbes magazine’s “BrandMe CEO” survey of the most authentic leaders.
Tomasz Suchański is an alumnus of Stanford Graduate School of Business, INSEAD Business School and Corporate Finance and Accounting at the Faculty of Management of the Poznań University of Economics.
Organisational structure
The largest units within Żabka Group are Żabka Polska, Żabka International and Żabka Future. Within the organisational structure of Żabka Group, there is also the area of Strategy and Central Functions, which includes: Strategy and Development, People Strategy and Financial Strategy, led by the relevant Members of the Management Board, and the Central Functions area.
The Group is completed by brands that are key to the Group’s development. Their presence in Żabka Group enables the business to better respond to changing consumer demands. They include:
The organisational structure of Żabka Group is supported by organisational units.
The mission of Żabka Group is to create value by making people’s lives easier
Our values define what we want to be and how we want to act. They form a coherent and ordered system of thoughts, attitudes and behaviors, which allows us to build a team guided by the same principles.
I have dreams that I bring to life by setting ambitious goals for myself. The persistent pursuit of these goals makes me grow as a person and creates greater shared value. This way, I am able to leave behind something lasting.
I am an open-minded person because I have the courage and willingness to go beyond the usual schemes. With a positive attitude I see the world around me in a broad perspective. In difficult situations, I can put aside my ego and accept defeat. Out of respect for the other person, in mutual relations, I can listen with interest and empathy, I believe in good intentions and accept differences.
Every day I build a better Żabka for my employees, co-workers, business partners and franchisees. I take actions and decisions that I am proud of. I demand full accountability from myself and support the accountability of others.
I am dependable in the eyes of employees, co-workers, franchisees and customers. I follow rules at my work and do not avoid communicating difficulties. I am authentic by aligning my intentions, values and actions. I fulfil my commitments to others, and if I cannot fulfil them, I honestly and proactively communicate this. In collaboration and dialogue with others, I show respect while openly communicating expected goals.
What unites us above all are our corporate values, which are the foundation of our actions. We discovered and chose them together, nobody imposed them on us, so they are naturally part of our daily work, decisions and processes. It is important to us that everyone who joins our company can share their personal perspective:
Responsibility Report 2023