There are already 50 innovative stores supported by artificial intelligence company AiFi,, under the Żabka Nano label, making Żabka Group the largest chain of autonomous stores in Europe. The 50th facility is located in atmospheric spaces of the Norblin Factory in Warsaw. The area at Żelazna Street in Warsaw is more than two centuries of history, which wrote various scenarios for the place. Today, the Norblin Factory delights with its historical buildings, which incorporate modern architecture, and its original offer with distinctive cultural, entertainment and catering, as well as service concepts.

    The Żabka Group is currently the largest chain of autonomous shops in Europe. This innovative concept, allowing for quick purchases without checkout clerks, queues, and cash, is precisely adapted to the nature of the location and the profile of customers. This proposal fits perfectly into the atmosphere of the multifunctional complex of the Norblin Factory, where among the historic buildings there is not only modern architecture but also innovative services and solutions. We are pleased that the 50th Żabka Nano store has been opened to customers right here – says Tomasz Blicharski, EVP, Managing Director of Żabka Future.

    The Norblin factory is a multi-purpose complex in the heart of the Warsaw district of Wola. After a long process of revitalization of the former Norblin, Buch, and T. Werner factories, carried out by the Capital Park Group, the complex reopened to the city, delighting with the historical buildings into which modern architecture was incorporated. The Norblin factory is now over 65 thousand square meters of which 41 thousand square meters are modern A+ class offices and 24 thousand square meters were adapted for entertainment, cultural, catering, and commercial-service space. The Norblin Factory offers the boutique cinema KinoGram, BioBazar ecological market, the capital’s largest food town catering area, and a Piano Bar with live music in one of the oldest buildings of the complex, the Museum of the Norblin Factory and the Immersive Art Box Experience. There are two historic streets within the complex, Ludwig Norblin and Theodore Werner streets, which are available for visits 24 hours a day, seven days a week.

    The launch of the unmanned Żabka Nano store has expanded the range of features and facilities, which can be used daily by users and visitors of the complex. The product range of the Żabka Nano store in the Norblin Factory has approx. 400 products. It includes, among others Żabka private label products, such as Shamamm ready dishes, Tomcio Paluch sandwiches, Foodini liquid snacks, Wycisk juices and lemonades, and freshly ground and brewed coffee from the coffee machine.

    The facility uses an innovative method of authorization and payment for purchases, implemented in cooperation with Adyen. Access to the store is possible by utilizing a payment card – the customer approaches it near the terminal before entering the Żabka Nano store. Once it is done, the door will open automatically. On the first visit, the customer will provide a phone number to receive a text message confirming the purchase. When inside, the shopping will only take a moment – a client just needs to take selected products off the shelf and leave. The camera system installed in the Żabka Nano, using algorithms including machine learning, will recognize the products removed from the shelves, charge the appropriate amount, and then automatically finalize the payment using the payment card presented at the entry. The system does not identify customers or remember their image, which guarantees complete privacy and security.

    The autonomous Żabka stores are created as part of the Żabka Future Business Incubator initiative, which combines three elements: managing and searching for innovations, transforming them into new products and services, and commercializing them. The project also fits perfectly within the strategy of the Żabka Group, which assumes the implementation of actions aimed at maintaining climate neutrality – the Żabka Nano store uses only the equivalent of green energy for its activities.

    Currently there are 50 Żabka Nano stores, which are located in Gdańsk, Katowice, Kraków, Piaseczno, Plewiska, Poznań, Sopot, Warsaw and Wrocław. The first Żabka Nano opened a year ago – at the Poznań International Fair in Poznań. The stores operate in several formats, such as standalone container vending machines, traditional brick-and-mortar outlets, or store-in-the-store. Each uses technology developed in close cooperation with the American technology company AiFi. Recently, in one of Warsaw’s Żabka Nano, at 54 Dobra Street, a Robbie robot was installed, created specifically for the Żabka Nano concept by VeloxAlpha, and based on artificial intelligence solutions. In its first 10 days, it served customers over 1,500 hot dogs.

    Żabka Nano, one of the newest concepts of the Żabka chain, has launched another innovative solution – a robot called Robbie, that will serve customers the already iconic hot dogs. The first such robot has been operating recently in Żabka Nano at 54 Dobra Street in Warsaw. It prepares hot dogs in three easy steps, according to the customer’s order. The device was created in cooperation between Żabka and VeloxAlpha S.A.

    Żabka Nano, an innovative concept of Żabka that changes and shapes the perception of consumer experiences, started its activity in June 2021. The launch of the first store in Poznań gave rise to the largest chain of autonomous stores in Europe today. So far, a total of 44 Żabka Nano stores have been opened, among others in Poznań, Warsaw, Kraków, Wrocław, and Gdańsk. Żabka Future, responsible for the Żabka Nano concept, is constantly looking for new solutions aimed at continuously improving the experience of customers of autonomous stores. One such solution is a robot serving a hot dish. The first Robbie robot was installed in an autonomous store in Warsaw at 54 Dobra Street. In addition to quick shopping without a queue or hot freshly brewed coffee, this has recently allowed customers to order a hot dog.

    Hot-dog is an iconic hot snack from Żabka. Hence the idea to make them also available in our unmanned facilities. In cooperation with the team of VeloxAlpha S.A., we created the Robbie robot, which automatically and fully hygienically prepares for customers of Żabka Nano hot dogs with their favorite toppings. It is the first of its kind on the market. We’re excited that Żabka Nano is leading the way by offering customers the latest in the market – says Paweł Grabowski, Head of unmanned solutions at Żabka Future.

    Żabka Nano stores attract customers with their modern look – they are small but visually spacious; they look clean, elegant, and neat, and the display looks very encouraging. Customers believe that Żabka Nano is the perfect place to drop in for a cup of favorite coffee on the way to work, and in the evening after work or while traveling – for quick shopping. Robbie robot fits perfectly into the concept and complements its offer – the device has a futuristic appearance and was created especially for the concept of Żabka Nano based on artificial intelligence solutions. The robot weighs 1,500 kg and is over 2.5 m high and over 2 m wide.

    Robbie’s design and software were createdby VeloxAlpha S.A., which has implemented this pioneering project for Żabka. The concept was developed by 12 people, with 6 working on the design and 6 on the software. Their solution makes life easier for customers, works 24/7, and is easy and intuitive to use. Innovation plays a key role here – providing the attractiveness of a fast, contactless meal.

    The main stimulus for the creation of our product was the currency used by man today – time. Our products should make life easier, be user-friendly, and be available 24/7 for everyone. Technology plays a key role in guaranteeing quality, increasing food preparation safety, and ensuring constant availability – said Łukasz Drewnowski, CEO & CoFounder at VeloxAlpha S.A.

    How to order a hot dog? The customer enters the store using the Żappka app, a smartwatch, bank card or Apple Pay or Google Pay app, and then goes to the screen at the machine and places an order in three steps – choosing the size of the hot dog, a kind of sausage and sauce and then confirms the order. The customer can track the status of her/his order on the screen at the top of the robot. A hot dog is ready to be collected within 40 seconds. The customer shall be informed of this by a message on the horizontal screen at the top of the robot and by a voice message. Artificial Intelligence (AI) allows you to add products from the “hotdogomat” to the customer’s account.

    Żabka has been awarded the “Sustainable Economy Diamonds” in the category of Technology Leader for Sustainable Development. The project of autonomous Żabka Nano stores was awarded; the project fits perfectly into the strategy of the Żabka Group, which assumes the implementation of actions aimed at maintaining climate neutrality – all Żabk Nano stores are powered exclusively by renewable energy sources. The award was received at the gala crowning the conference Sustainable Economy Summit, which took place on May 30 in Warsaw.

    Żabka Nano is a unique unmanned store concept developed by Żabka Future – the entity responsible for creating and developing business and technological tools in the Żabka Group. The first facility in an innovative format – allowing you to shop in seconds, without queues, without cash or contact with shop attendants – was launched in June 2021. Żabka Nano stores operate in several formats, such as standalone container vending machines, traditional brick-and-mortar outlets, and store-in-the-store. Each of them uses technology developed in close cooperation with American technology company AiFi. Currently there are over 40 Żabka Nano stores, which are located in Gdańsk, Katowice, Kraków, Piaseczno, Plewiska, Poznań, Sopot, Warsaw and Wrocław. This makes Żabka the largest chain of autonomous stores in Europe.

    The “Sustainable Economy Diamonds” competition aims to present and honor companies with outstanding achievements in sustainable development activities and to build employee engagement, loyalty, and satisfaction. The statuettes are awarded to companies and entrepreneurs who carry out investments following the highest environmental and social standards. The competition jury distinguishes entities that promote ethical activities daily, being a model for their co-workers, customers, and contractors. The “Sustainable Economy Diamonds” award gala is the culmination of the Sustainable Economy Summit.

    Żabka Polska was among the leaders of the Polish economy distinguished by the editors of money.pl. The company won the money.pl award in the Technology of the Year category for the project of autonomous Żabka Nano stores. The award was received by Paweł Grabowski, director of unmanned solutions at Żabka Future, at the final gala which took place on May 11 during Impact’22 in Poznań.

    Żabka Polska was awarded by the jury of the competition for the design of Żabka Nano autonomous stores. The first outlet in an innovative format – allowing you to make purchases in seconds, without queues, without cash or contact with the staff – was launched in June 2021. Żabka Nano stores operate in several formats, such as stand-alone container vending machines, traditional brick-and-mortar, or store-in-the-store facilities. Each of them uses technology developed in close cooperation with the American technology company AiFi. Currently, there are 41 Żabka Nano stores, which are located in Gdańsk, Katowice, Kraków, Piaseczno, Plewiska, Poznań, Sopot, Warsaw and Wrocław. This makes Żabka the largest chain of autonomous stores in Europe.

    The editors of money.pl awarded the leaders of the Polish economy for the fourth time. Money.pl awards went to the most innovative companies and people who look at business in an unconventional and modern way, setting trends. In addition to the Technology of the Year, for which Żabka Polska was awarded, the Start-up of the Year and Entrepreneur of the Year was selected. This year, the editorial office also awarded a special prize, which was awarded – symbolically – to all Ukrainian entrepreneurs.

    This year’s winners were selected by a jury composed of the presidents of the largest Polish companies, experienced managers, as well as representatives of the editorial office of money.pl and Wirtualna Polska. This prestigious prize has been awarded since 2019.

    Żabka has partnered with Globalworth, the owner and manager of the largest portfolio of office properties in Central and Eastern Europe, in which in 2022 the company will open several unmanned Żabka Nano stores in the largest Polish cities. The first facilities were opened in the B and D buildings of the modern Quattro Business Park office complex in Kraków. The opening of Żabka Nano stores in office spaces is another step in the development of Europe’s largest chain of unmanned stores, which already has 41 outlets.

    The fully autonomous and self-service Żabka Nano store is an ideal offer for investors who want to offer modern services and innovative solutions to their tenants in their properties. We are pleased that together with Globalworth we will be able to develop the concept of Żabka Nano in new locations – in office buildings and shortly also in shopping centers. Our goal is to simplify the life of our customers and offer to them convenient solutions using the latest technologies – says Paweł Grabowski, Head of Unmanned Solutions at Żabka Future.

    Quattro Business Park is a modern office complex comprising five buildings (A, B, C, D, and FIVE) with a total area of 66 thousand square meters. It is located in the northeastern part of Kraków, at 25 Gen. Bora-Komorowskiego Avenue, one of the main communication arteries of the city. The launch of two unmanned Żabka Nano stores will expand the range of functionalities and amenities that users and visitors of the complex can use daily. These are also the first unmanned Żabka outlets in Kraków office buildings.

    Innovation is part of our DNA, so we have established a partnership with Żabka Future for our entire property portfolio in Poland. We are proud that our office buildings are among the first in the country to offer their users a modern format of self-service Żabka Nano stores. This partnership is also the result of our proactive approach to tenants and their needs – we talk to them, take their opinions into account and introduce solutions that make our office buildings even more attractive places to work –says Weronika Maria Kuna, Asset Management and Leasing Manager, responsible for the commercialization of commercial and service space in Globalworth office buildings.

    The product mix of Żabka Nano stores in Quattro Business Park comprises approx. 400 products. It includes, among others, Żabka private label products, such as Szamamm ready dishes, Tomcio Paluch sandwiches, Foodini liquid snacks, Wycisk juices and lemonades and freshly ground coffee from a coffee machine.

    The Żabka Nano stores in the Kraków office complex use an innovative method of authorization and payment for purchases, implemented in cooperation with Adyen. Access to these is possible using a payment card – the client holds it in front of the terminal before entering the Żabka Nano store. Once the process is completed, the door will open automatically. On the first visit, the customer will provide a phone number to receive a text message confirming the purchase. Once the customer is inside, the shopping will only take a moment – it suffices to take selected products off the shelf and leave. A system of cameras installed in the stores, using algorithms including machine learning, will recognize the products removed from the shelves, charge the appropriate amount, and then automatically finalize the payment using the payment card used at the entrance to the Żabka Nano store. The system does not identify customers, nor does it remember the image, which guarantees full privacy and security.

    Unmanned Żabka stores are part of the Żabka Future Business Incubator initiative, which combines three elements: managing and searching for innovations, transforming them into new products and services, and commercializing them. The project also fits perfectly with the strategy of the Żabka Group, which assumes the implementation of actions aimed at maintaining climate neutrality – the Żabka Nano uses only the equivalent of green energy for its activities.

    Currently, there are 41 Żabka Nano stores, which are located in Gdańsk, Katowice, Kraków, Piaseczno, Plewiska, Poznań, Sopot, Warsaw and Wrocław.

    From today, in over 8000 Żabka stores, everyone can financially support the activities of the Polish Humanitarian Action and the Polish Red Cross using a card or proximity payment – using a watch or phone. The donations collected in this way will be divided equally between the two charities and support their humanitarian efforts in the face of the war in Ukraine. To donate you must come to the store, at the checkout declare the amount benefiting the organization and make the payment electronically, without having to make purchases.

    Many Ukrainian citizens are our employees, franchisees, or their associates, and we have immediately declared our readiness to provide the necessary assistance, provided transport for their families, and covered the cost of renting apartments. We are also assisting at the border. So far, we have provided financial support and over 200 tons of food and hygiene products worth approx. PLN 1.5 million. At the same time, we are receiving the voices of humanitarian organizations to help responsibly and respond to specific needs. That is why we have offered to make our facilities available and we introduce in all over 8000 stores of our chain the possibility to transfer through a payment card or phone any amount indicated to humanitarian organizations PAH and PCK carrying out aid activities – says Tomasz Suchański, CEO of Żabka Polska Group.

    As of March 3 customers on the occasion of a visit to the stores of the Żabka network, have the opportunity to safely transfer donations through cashless payments. You can indicate the amount you choose (the minimum amount is not specified), you do not have to shop in the chain stores. The funds collected in this way will be transferred to the Polish Humanitarian Action and the Polish Red Cross.

    Communities in Ukraine are feeling the brunt of a conflict that has been going on for almost 8 years. The events of recent days have caused fear in the daily lives of people who are forced to leave their homes. Without urgent action, large-scale humanitarian consequences can be expected. Therefore, the Polish Red Cross supports both refugees coming to Poland, providing them with humanitarian and medical assistance, as well as the Ukrainian Red Cross, which helps in Ukraine. ‘The financial support of our partners and donors allows us to take immediate action – said Jerzy Bisek, President of the Polish Red Cross.

    As the Polish Humanitarian Action we have been operating in Ukraine since the beginning of the conflict in 2014, so we are well aware of the situation of the citizens of Ukraine. However, in the last few days, the situation has changed dramatically and only thanks to the huge response of the Polish society, we can act. We provide food parcels and hygiene and emergency supplies, psychological support, and much more. Thanks to partners such as Żabka, we will be able to work long-term and effectively to help all those in need – says Inez Jaworska from the Polish Humanitarian Action.

    Żabka stands in solidarity with the Ukrainian community. The chain among others has already donated more than 200 tons of food and essential hygiene products to the border, in cooperation with such partners as the Podkarpackie Voivodeship Office, Polish-Ukrainian Chamber of Commerce, Polish Red Cross, and Polish Union of Ukrainians. Help came, among others. to places such as the crisis headquarters of the Podkarpackie Voivodeship Office in Korczowa, border crossings Hrebenne-Rawa Ruska, Dolhobyczów-Uhryniv, Zosin and Dorohusk, as well as at the railway stations in Przemyśl and Warsaw. The Żabka franchisees from Przemyśl, Hrubieszów, Oleszyce, Ustrzyki Dolne, and Tomaszów Lubelski are also involved in the aid operations, as they distribute warm drinks and snacks in stores. In other cities, franchisees organize fundraisers and deliver goods in their cars to the border.

    The chain has also decided to finance the rental of apartments for the families of its employees, co-workers, and franchisees who bring families to Poland. It organizes transport for families of workers from the border to places of stay in Poland. It will also contribute to the costs of renting apartments for refugees from Ukraine.

    In the logistics centers, the chain has set up consultation points where information on the support offered by Żabka can be obtained. It has also launched a special helpline with legal and psychological assistance, is engaged in the search for psychologists who could help families on the spot, and assists in the transport of families of employees, co-workers, and franchisees from the border.

    The Żabka Nano is a very flexible concept that allows further unmanned facilities to be built in a variety of locations. Customers and employees of the Decathlon store, the Zdrofit fitness club, and now also the Leroy Merlin GIGAmarket at 244 Jerozolimskie Avenue can benefit from quick and hassle-free shopping. Jerozolimskie 244 in Warsaw. This is the beginning of cooperation between the largest chain of unmanned stores in Europe and a major player in the construction and decorative industry. The common goal is to increase the comfort of customers when shopping.

    Our partners, in cooperation with whom we develop the Żabka Nano concept, are the leaders of particular market segments. We share a common goal – the desire to find more innovative solutions that can further simplify the life of customers. Working with the Leroy Merlin chain opens up new opportunities for knowledge and experience transfer, which is extremely important for us to further improve the Żabka Nanon concept in the store-in-the-store model – says Paweł Grabowski, Head of Unmanned Solutions at Żabka Future.

    The assortment in Żabka Nano at Leroy Merlin GIGAmarket in Warsaw includes approx. 400 products. The offer of the store includes among others, Żabka private label products such as Shamamm ready dishes, Tomcio Paluch sandwiches, Foodini liquid snacks, Wycisk juices and lemonades, and freshly ground coffee from a coffee machine. During the pandemic restrictions, only a single person will be allowed to stay in the Żabka Nano at a given time.

    At Leroy Merlin, we have always focused on development, value creation, and cooperation. This applies to our customers, employees, and business partners alike. We are an innovative company, therefore, we not only observe trends in the market, accelerating digitalization or omnichannel purchasing, but we try to be a trendsetter of these activities. Hence the cooperation with the Żabka Group, with which we test the store-in-the-store solution in an innovative variety, i.e. an unmanned Żabka Nano store in the Leroy Merlin omnichannel store. We believe that this solution will increase the comfort of shopping, affecting the satisfaction of customers and the desire to visit our stores. I am convinced that this is not a test case, but the beginning of a long-term cooperation that will meet the expectations of our partner, but above all of our clients – says Anna Paszt, Marketing Director at Leroy Merlin Poland.

    The Żabka Nano at the Leroy Merlin GIGAmarket uses an innovative method of authorization and payment for purchases, implemented in cooperation with Adyen. Access to the facility is possible using a payment card – the customer holds it in front of the terminal before entering the Żabka Nano store. Once the process is completed, the door will open automatically. On the first visit, the customer will provide a phone number to receive a text message confirming the purchase. Once the customer is inside, the shopping will only take a moment – they just take selected products off the shelf and leave. The camera system installed in the Żabka Nano uses algorithms of among others machine learning to recognize the products removed from the shelves, charge the appropriate amount, and then automatically finalize the payment using the payment card used at the entrance to the Żabka Nano. The system does not identify customers, nor does it remember the image, which guarantees full privacy and security.

    The possibility of shopping in the Żabka Nano will undoubtedly affect the comfort of visitors to Leroy Merlin. In addition to support at every stage of the construction, renovation, or refreshing works, customers will be able to benefit from a unique range of food products tailored to the needs of the buyer. This is helpful because some of the customers not only do the shopping, but use the advice and design services, and good coffee or a healthy snack will be the perfect complement to these activities.

    Unmanned Żabka stores are part of the Żabka Future Business Incubator initiative, which combines three elements: managing and searching for innovations, transforming them into new products and services, and commercializing them. The project also fits perfectly with the strategy of the Żabka Group, which assumes the implementation of actions aimed at maintaining climate neutrality – the Żabka Nano uses only the equivalent of green energy for its activities.

    Currently, there are 27 Żabka Nano stores, which are located in Gdańsk, Kraków, Piaseczno, Plewiska, Poznań, Sopot, Warsaw and Wrocław. The store-in-the-store model is developed by the Żabka Nano in cooperation with business partners: Decathlon, Zdrofit, and from now – the Leroy Merlin chain of construction and decoration stores.

    Żabka Nano is currently the largest chain of autonomous stores in Europe, which constantly surprises customers with new partnerships and locations. As part of the development of the concept, the first unmanned Żabka Nano was launched at the fitness club Zdrofit Bemowo located at 303 Squadron Street in Warsaw. It is a pilot collaboration between Żabka and the largest chain of fitness clubs in Poland, belonging to the Benefit Systems Capital Group.

    Żabka Nano is very flexible, so we can open more autonomous facilities in almost any location. The collaboration with the fitness club network Zdrofit allows us to further improve the concept and be even closer to customers. I believe that sports and active lifestyle enthusiasts will appreciate how quickly and intuitively they can shop in Żabka Nano: no checkouts, queues, or cash – says Paweł Grabowski, Head of Unmanned Solutions at Żabka Future.

    The assortment in Żabka Nano at the Zdrofit fitness club has about 300 products. Customers can choose from healthy and nutritious snacks, ready meals, and drinks, which will be ideal as a meal before, during, or after training. The offer of the facility includes among others. products of Żabka private labels, including among others, Szamamm ready dishes, Tomcio Paluch sandwiches, Foodini liquid snacks, Wycisk juices and lemonades, and freshly ground coffee from the coffee machine. The offer will also include products from the portfolio of Maczfit being part of Żabka Group, i.e. balanced lunches, salads, and desserts that provide a healthy and tasty alternative to canteens and fast-food restaurants. During the pandemic restrictions, only a single person will be allowed to stay into Żabka Nano at the same time.

    By developing the Zdrofit Fitness Club chain, we focus on modern infrastructure and innovative solutions, so we are glad that Zdrofit is the first sports facility in Poland with an unmanned Żabka Nano store. As a pilot, our club in Bemowo, Warsaw, will be enriched with a practical solution, facilitating users’ access to healthy snacks, drinks, and necessities. I am convinced that our club’s customers will appreciate the new facility, providing quick and easy access to the offer of Żabka Nano – says Tomasz Groń, Managing Director of Benefit Systems Fitness Division.

    Żabka Nano at the Zdrofit Fitness Club uses an innovative method of authorization and payment for purchases, implemented in cooperation with Adyen. Access to the facility is possible using a payment card – the customer holds it in front of the terminal before entering Żabka Nano. On the first visit, the customer gives the phone number to which they will receive an SMS about the purchase confirmation. When they do this, the door will open automatically. Once the customer is inside, the shopping will only take a moment – they just take selected products off the shelf and leave. The camera system installed in Żabka Nano, using among others algorithms of machine learning, will recognize the products removed from the shelves, charge the appropriate amount, and then automatically finalize the payment using the payment card used at the entrance to Żabka Nano. The system does not identify customers, nor does it remember the image, which guarantees full privacy and security.

    Unmanned Żabka stores are part of Żabka Future Business Incubator, which combines three elements: managing and searching for innovations, transforming them into new products and services, and commercializing them. There are currently 26 Żabka Nano stores in 6 cities in Poland. The project also fits perfectly with the strategy of the Żabka Group, which assumes the implementation of actions aimed at maintaining climate neutrality – Żabka Nano uses only the equivalent of green energy for its activities.