Żabka has won the NACS European Convenience Retail Technology Award, recognizing the company’s unique, fully autonomous Żabka Nano store concept. The award, sponsored by Gilbarco Veeder-Root, was presented on 2 June this year during the NACS Convenience Summit Europe in Berlin. The award was collected by Paweł Grabowski, director of unmanned solutions at Żabka Future.
The NACS Convenience Retail Technology Award recognizes Żabka for pursuing a significant and compelling technology initiative in the convenience retailing segment. The judges agreed that Żabka Nano offers much more than just a frictionless shopping experience – it’s a holistic approach to offering next-level convenience where autonomous retail is in tandem with a compelling store proposition.
The first facility in this innovative concept – allowing you to shop in seconds, without queues, without cash or contact with shop attendants – was launched in June 2021. Żabka Nano stores operate in several formats, i.e. standalone container vending machines, traditional brick-and-mortar, or store-in-the-store. Each of them uses technology developed in close cooperation with American technology company AiFi. The range offered by Żabka Nano stores is precisely tailored to the specifics of the location and profile of the customer.
Today there are more than 40 Żabka Nano stores operating in the Polish market, making Żabka the largest autonomous store chain in Europe. The retail concept was created as part of the Żabka Future Business Incubator, which combines three elements: management and searching for innovations, transforming them into new products and services, and commercializing them.
The NACS European Convenience Retail Awards are given by NACS, which was founded in 1961 as an international trade association for the development of retail and fuel sales. The aim is to highlight outstanding achievements in European retail. The winners are selected in four categories: Convenience Retailer of the Year, Convenience Industry Leader of the Year, Convenience Retail Sustainability Award, and Convenience Retail Technology Award.
Żabka Polska was among the leaders of the Polish economy distinguished by the editors of money.pl. The company won the money.pl award in the Technology of the Year category for the project of autonomous Żabka Nano stores. The award was received by Paweł Grabowski, director of unmanned solutions at Żabka Future, at the final gala which took place on May 11 during Impact’22 in Poznań.
Żabka Polska was awarded by the jury of the competition for the design of Żabka Nano autonomous stores. The first outlet in an innovative format – allowing you to make purchases in seconds, without queues, without cash or contact with the staff – was launched in June 2021. Żabka Nano stores operate in several formats, such as stand-alone container vending machines, traditional brick-and-mortar, or store-in-the-store facilities. Each of them uses technology developed in close cooperation with the American technology company AiFi. Currently, there are 41 Żabka Nano stores, which are located in Gdańsk, Katowice, Kraków, Piaseczno, Plewiska, Poznań, Sopot, Warsaw and Wrocław. This makes Żabka the largest chain of autonomous stores in Europe.
The editors of money.pl awarded the leaders of the Polish economy for the fourth time. Money.pl awards went to the most innovative companies and people who look at business in an unconventional and modern way, setting trends. In addition to the Technology of the Year, for which Żabka Polska was awarded, the Start-up of the Year and Entrepreneur of the Year was selected. This year, the editorial office also awarded a special prize, which was awarded – symbolically – to all Ukrainian entrepreneurs.
This year’s winners were selected by a jury composed of the presidents of the largest Polish companies, experienced managers, as well as representatives of the editorial office of money.pl and Wirtualna Polska. This prestigious prize has been awarded since 2019.
Żabka has partnered with Globalworth, the owner and manager of the largest portfolio of office properties in Central and Eastern Europe, in which in 2022 the company will open several unmanned Żabka Nano stores in the largest Polish cities. The first facilities were opened in the B and D buildings of the modern Quattro Business Park office complex in Kraków. The opening of Żabka Nano stores in office spaces is another step in the development of Europe’s largest chain of unmanned stores, which already has 41 outlets.
– The fully autonomous and self-service Żabka Nano store is an ideal offer for investors who want to offer modern services and innovative solutions to their tenants in their properties. We are pleased that together with Globalworth we will be able to develop the concept of Żabka Nano in new locations – in office buildings and shortly also in shopping centers. Our goal is to simplify the life of our customers and offer to them convenient solutions using the latest technologies – says Paweł Grabowski, Head of Unmanned Solutions at Żabka Future.
Quattro Business Park is a modern office complex comprising five buildings (A, B, C, D, and FIVE) with a total area of 66 thousand square meters. It is located in the northeastern part of Kraków, at 25 Gen. Bora-Komorowskiego Avenue, one of the main communication arteries of the city. The launch of two unmanned Żabka Nano stores will expand the range of functionalities and amenities that users and visitors of the complex can use daily. These are also the first unmanned Żabka outlets in Kraków office buildings.
– Innovation is part of our DNA, so we have established a partnership with Żabka Future for our entire property portfolio in Poland. We are proud that our office buildings are among the first in the country to offer their users a modern format of self-service Żabka Nano stores. This partnership is also the result of our proactive approach to tenants and their needs – we talk to them, take their opinions into account and introduce solutions that make our office buildings even more attractive places to work –says Weronika Maria Kuna, Asset Management and Leasing Manager, responsible for the commercialization of commercial and service space in Globalworth office buildings.
The product mix of Żabka Nano stores in Quattro Business Park comprises approx. 400 products. It includes, among others, Żabka private label products, such as Szamamm ready dishes, Tomcio Paluch sandwiches, Foodini liquid snacks, Wycisk juices and lemonades and freshly ground coffee from a coffee machine.
The Żabka Nano stores in the Kraków office complex use an innovative method of authorization and payment for purchases, implemented in cooperation with Adyen. Access to these is possible using a payment card – the client holds it in front of the terminal before entering the Żabka Nano store. Once the process is completed, the door will open automatically. On the first visit, the customer will provide a phone number to receive a text message confirming the purchase. Once the customer is inside, the shopping will only take a moment – it suffices to take selected products off the shelf and leave. A system of cameras installed in the stores, using algorithms including machine learning, will recognize the products removed from the shelves, charge the appropriate amount, and then automatically finalize the payment using the payment card used at the entrance to the Żabka Nano store. The system does not identify customers, nor does it remember the image, which guarantees full privacy and security.
Unmanned Żabka stores are part of the Żabka Future Business Incubator initiative, which combines three elements: managing and searching for innovations, transforming them into new products and services, and commercializing them. The project also fits perfectly with the strategy of the Żabka Group, which assumes the implementation of actions aimed at maintaining climate neutrality – the Żabka Nano uses only the equivalent of green energy for its activities.
Currently, there are 41 Żabka Nano stores, which are located in Gdańsk, Katowice, Kraków, Piaseczno, Plewiska, Poznań, Sopot, Warsaw and Wrocław.