Together we can do more. For customers, local communities and the planet. That is why we are introducing the Fair business platform – a space for sharing experiences, inspiration, initiatives and joint actions for sustainable development.
Our mission is to create value by making people’s lives easier. Inherent in this is sustainability, achieved on an ethical basis with our partners who share our approach and beliefs. We believe that success is not only what we achieve together, but also the way we do it.
Fair business is business that creates value sustainably and with respect for the planet. It is a business managed ethically and responsibly. One in which, together with partners, we develop innovative solutions that have a positive impact on the environment – decarbonisation of the production and supply chain, circular models, promotion of good habits. The value of the projects supported by the Fair business platform will be the unique combination of ecological and ethical aspects and managing and acting responsibly each and every day.

„We believe that the key to success is sustainable and collaborative action. As our business Partners, you play a key role in fulfilling our mission, so we actively want to engage you in building a partnership based on shared values, principles and trust. We believe that that is the only way our business can bring real change and enable responsible business and value creation for our customers.”
– Piotr Rajewski, Sales Director

„We know that Żabka customers value innovations, not only those related to product innovations, but also those that have a real, positive impact on the environment and themselves. By respecting the environment and striving to reduce our consumption of raw materials, we are eager to enter into partnerships that support our pursuit of a closed loop economy.”
– Joanna Kasowska, Director of Quality and Food Management Standards

„As a chain reaching several million customers throughout Poland, we can have a real impact on consumer choices and habits. That’s why we are actively looking for partners who offer solutions to support the transformation of the convenience ecosystem, including in the area of sustainability. We combine the expertise, resources and potential of the Żabka Group with the knowledge and skills of our partners to test, develop and scale products and services that make the lives of our customers easier. In this way, we increase the range of customers who actively benefit from the effects of joint activities.”
– Jerzy Roguski, Director of Commercial Affairs and Development of Żabka Polska
What is important to all of us?


Code of Conduct and Ethics for Employees
The Code of Conduct and Ethics for Employees is a tool that can support you when you are faced with a choice and want to make sure you are making the right one. The standards and guidelines set forth in the Code are to facilitate your everyday work and be a signpost for appropriate and ethical behavior, in line with Żabka’s values. The Code merely supplements the legal regulations which, of course, apply to every employee.


Code of Conduct for Business Partners
The code is a set of principles that shape the company’s relations with its community. They form the basis of cooperation and set standards, but also define the ambitions and directions of development that the Żabka Group would like to pursue in cooperation with its business partners. The purpose of the code is to build a sustainable value chain based on the idea of partnership and mutual responsibility.


Biodiversity policy
This Policy sets out the general principles of conduct for the protection of biodiversity, and also indicates the main directions of Żabka Polska’s activities in this scope, aimed at ensuring the protection of ecosystems and preventing the loss of biodiversity. The policy applies to both Żabka Polska and its Franchisees, as well as suppliers of Own Brands.


Circularity Policy for Plastics
We have established a set of clear principles to guide us in our pursuit of circularity, and we extend responsibility throughout the entire process – from design to the provision of second life and environmental regeneration.


Decarbonisation Policy
The decarbonisation policy sets out general guidelines to achieve the climate goals described in our Responsibility Strategy. This policy also responds to commitments arising from Żabka’s participation in initiatives to address climate change.


Animal Welfare Policy
The policy sets uniform standards in relation to animal and animal-derived products in the Żabka Polska Own Brand range and indicates the direction for standards in producer brand products.


Ecodesign Policy
The Policy document is intended to be a guidepost showing clear principles for the design and selection of appropriate raw materials for packaging and materials to support sales.


Energy Policy
The Energy Policy indicates a course of action aiming to increase energy efficiency and the share of renewable energy sources, both in the Żabka’s own operations (scope 2) and in value chain (scope 3).


Corporate Philanthropy and Sponsorship Policy
Żabka Polska wants to address significant social challenges in a conscious and responsible manner and positively influence various stakeholder groups. To ensure compliance with the priorities indicated and transparency in the benefits granted by Żabka Polska, this Corporate Philanthropy and Sponsorship Policy has been adopted.
Corporate Philanthropy and Sponsorship Policy – download PDF


The Travel Policy
The Travel Policy is a set of principles and good practices for travel in the performance of professional duties by Żabka Polska Employees and Associates. It aims to facilitate informed and more environmentally friendly management decisions regarding travel and means of transport.


Responsible Communication, Marketing and Advertising Policy
Żabka Polska carries out its mission based on four key values: responsibility, openness, credibility and ambition. They are the foundation of all business processes as well as attitudes and behaviors that shape the organizational culture. All activities carried out in the area of communication and marketing under the Żabka brand are evidence of the implementation of these values and are consistent with them.
Responsible Communication, Marketing and Advertising Policy – download PDF


Equity Policy
Given our values: Ambition, Openness, Responsibility and Credibility, Żabka Polska adopts this Equity Policy as its commitment to implement an equal opportunity culture. We recognize diversity and an inclusive organizational culture to be one of the strategic areas present in the Responsibility Strategy of Żabka Polska and its Responsible Organization pillar.


The Transport Policy
The Transport Policy sets out general principles for the transport of goods at Żabka Polska, in line with environmental responsibility and applies to current and future Business Partners responsible for transporting goods. In accordance with the Policy, the development of logistics infrastructure, delivery planning and fleet contracting should seek low-emission solutions and solutions that minimise the negative impact on the environment.


The Water Resources Policy
The Policy sets out the rules relating to the reduction of water use and the protection of water resources.


Public Engagement Policy
Żabka Polska wants to speak out on issues that are important to it, its customers, Employees, Associates, Business Partners, the local community, and be an important participant in the public debate on important topics. The realization of this goal is an expression of how Żabka Polska wants to be perceived in the public consciousness and of its concern to influence the creation of conditions in which it operates and develops in a sustainable manner in the long term.


The Waste Management Policy
The Policy sets out the guidelines in respect of the recommended waste management methods to reduce waste production at each point in the product’s lifecycle. This Policy applies to Żabka Polska, Franchisees, as well as the suppliers of Own Brand Products and other brand products.



Sustainable Palm Oil Policy
A set of measures to reduce the use of palm oil in food products by eliminating it-whereever possible-and replacing the non-certified palm oil used in the products we offer with certified oil.


Policy of Sustainable Sourcing of Raw Vegetable Materials, Fish
This Policy sets out uniform norms and procedure in respect of Own Brand Products offered by Żabka Polska to the extent concerning coffee, tea, coco, soy, fish and seafood.
Policy of Sustainable Sourcing of Raw Vegetable Materials, Fish – download PDF


Product Charter
The new iteration of the Product Charter has an expanded scope of required information that will enable us to effectively fulfill our commitments to building a sustainable supply chain.


Signs to make it easier to separate waste
The introduction of a simple and intuitive labelling system on product packaging is intended to encourage as many customers as possible to separate waste properly. We encourage you to use the labelling we have designed.
Recycling labels manual – download PDF – download PDF
Żabka Eko Icons – download PDF
Żabka Eko Icons – download PDF
Żabka Eko Icons – download EPS
Our best practices
Together we can do more
Contact us:
We are eager to connect with companies that care about building partnerships for positive change and fostering innovation in the area of sustainability.

Responsibility Report 2022
