We are the ultimate convenience ecosystem in Poland

    Zabka Group has released selected consolidated financial information for Q3 2024 and 9 Months 2024

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    Simpler, more modern and more convenient in the new Żappka app

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    Another platinum for Żabka in the EcoVadis rating!

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    Żabka Group is the ultimate convenience ecosystem that aims to make people’s lives easier. We accompany consumers at every moment of the day, freeing up their time through the possibility of convenient grocery shopping, have a hot meal on the go, send a package, withdraw cash or take advantage of a dietary catering with delivery. We are one of the most recognizable brands in Poland, with over 3.6 million transactions daily.

    Żabka Group consists of three basic business units: Żabka Polska, Żabka International and Żabka Future which are supported by Strategic Leadership defining people and finance strategy and corporate functions. Żabka Polska, focuses on retail activities and is mainly responsible for the operational and commercial aspects of the Group’s business, including the running and development of the modern physical convenience store network and the Group’s nationwide logistics network. Żabka Future is responsible for accelerating the creation of a digital convenience ecosystem with synergies between its parts and ensuring optimal technology for the multi-directional development of Group. Żabka International is responsible for the development of new markets and supervises the implementation of the foreign expansion strategy.

    The Group also includes Maczfit, which is a market-leading direct-to-consumer meal provider; Dietly.pl, a direct-to-consumer meal marketplace offering the possibility to compare, select and manage boxed meals orders throughout Poland; and Lite, e-commerce start-up, which aims to develop a rapid grocery delivery services via Jush and delio apps.

    With 11,044 brick-and-mortar stores, door-to-door delivery and digital solutions, our products and services are always at hand and available on demand, conveniently and instantly. Our Żappka app has 10.8 m users. Together with our 9,000 franchisees, we have been supporting the Polish economy and local communities since 1998. We develop entrepreneurship, promote sustainable development and participate in creating more than 63,000 jobs.

    Żabka Group is one of the most dynamically growing organisations in Europe.  


    We are the change!
    3 stages of our transformation

    At Żabka Group, we know that we owe our position as the ultimate convenience ecosystem in Poland to a fundamental transformation that resulted in a change in our business approach, which was previously based largely on intuition, and today – mainly on data. We operate in a format that puts the customer at the center, providing a fast and convenient way to meet their needs.

    Our Leadership

    Board of Directors

    Management Committee

    Pursuant to Article 17.1. of the Company’s Articles of Association, the Board of Directors established a Management Committee (composed of at least 5 Managing Directors) and delegated to it the management powers belonging to the Board of Directors, with the exception of the power to determine the Company’s overall strategy or to perform other activities reserved to the Board of Directors under Luxembourg law and the Articles of Association.

    Members of the Management Board of Żabka Polska Sp. z o.o. have been appointed as Managing Directors of the Company and have been entrusted with the following functions and areas of responsibility:

    Organisational structure

    The largest units within Żabka Group are Żabka Polska, Żabka International and Żabka Future. Within the organisational structure of Żabka Group, there is also the area of Strategy and Central Functions, which includes: Strategy and Development, People Strategy and Financial Strategy, led by the relevant Members of the Management Board, and the Central Functions area.

    Żabka Polska manages Żabka stores and teams related to the operation of the chain from expansion, adaptation, supply chain, to assortment and communication. The area is headed by Adam Manikowski.

    www.zabka.pl

    Business unit responsible for development of new markets and implementation of the foreign expansion strategy. The area is managed by Anna Grabowska.

    Business unit responsible for accelerating the creation of a digital convenience ecosystem with synergies between its parts and ensuring optimal technology for the multi-directional development of Group. The area is led by Wojtek Krok.

     

    More information

    The area is comprised of teams responsible for developing Strategy&Development (Tomasz Blicharski), People Strategy (Jolanta Bańczerowska) and Financial Strategy (Marta Wrochna-Łastowska). This area is also responsible for coordination of the Legal and Corporate Departments and day-to-day administrative matters.

    The Group is completed by brands that are key to the Group’s development. Their presence in Żabka Group enables the business to better respond to changing consumer demands. They include: 

    Market-leading direct-to-consumer-meal provider, which for years has been providing Poles with delicious, balanced meals that allow them to maintain a healthy, varied diet.

    www.maczfit.pl

    Dietly is the leading online Direct to Consumer meal marketplace and SaaS provider:

    dietly.pl

    The company responsible for the development of rapid grocery delivery services (Żabka Jush app) and e-commerce (delio app), including the development of dark stores network serving exclusively online orders.

    www.jush.pl
    www.delio.com.pl

    A company which builds a network of modern convenience stores in Romania in cooperation with DRIM Daniel Distributie – one of the largest FMCG distributors on the Romanian market.

    froo.ro

    The organisational structure of Żabka Group is supported by organisational units.

    Żabka Polska’s role is to carry out tasks related to logistics and warehousing of goods of key importance to the Group’s development.

    A portfolio company concentrating all activities and competences in the area of real estate investment and asset management.

    The company’s task is to purchase functioning real estate in which the operations of the Żabka Polska store chain are or could be carried out.

    The company’s task is to purchase real estate on the developer market for future expansion of the Żabka Polska chain.

    The company’s task is to implement and develop the concept of autonomous stores in places where it is not possible to open a regular Żabka store.

    The company’s task is to implement the investment of Żabka’s automated logistics center close to Radzymin near Warsaw.

    The company’s task is to advise, develop and make equity investments in new technology companies.


    The mission of Żabka Group is to create value by making people’s lives easier

    Our values define what we want to be and how we want to act. They form a coherent and ordered system of thoughts, attitudes and behaviors, which allows us to build a team guided by the same principles.

    Ambition

    I have dreams that I bring to life by setting ambitious goals for myself. The persistent pursuit of these goals makes me grow as a person and creates greater shared value. This way, I am able to leave behind something lasting.

    Openness

    I am an open-minded person because I have the courage and willingness to go beyond the usual schemes. With a positive attitude I see the world around me in a broad perspective. In difficult situations, I can put aside my ego and accept defeat. Out of respect for the other person, in mutual relations, I can listen with interest and empathy, I believe in good intentions and accept differences.

    Responsibility

    Every day I build a better Żabka for my employees, co-workers, business partners and franchisees. I take actions and decisions that I am proud of. I demand full accountability from myself and support the accountability of others.

    Credibility

    I am dependable in the eyes of employees, co-workers, franchisees and customers. I follow rules at my work and do not avoid communicating difficulties. I am authentic by aligning my intentions, values and actions. I fulfil my commitments to others, and if I cannot fulfil them, I honestly and proactively communicate this. In collaboration and dialogue with others, I show respect while openly communicating expected goals.

    What unites us above all are our corporate values, which are the foundation of our actions.  We discovered and chose them together, nobody imposed them on us, so they are naturally part of our daily work, decisions and processes. It is important to us that everyone who joins our company can share their personal perspective:

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    Responsibility Report 2023

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