Our Policies

The Code of Conduct and Ethics for Employees is a tool that can support you when you are faced with a choice and want to make sure you are making the right one. The standards and guidelines set forth in the Code are to facilitate your everyday work and be a signpost for appropriate and ethical behavior, in line with Żabka’s values.

The Code of Conduct for Business Partners is a set of rules that shape the company’s relationships with its surrounding community. In addition to laying grounds for our cooperation and setting standards, it defines ambitions and directions of development that Żabka Polska intends to follow together with its business partners.

The policy sets uniform standards in relation to animal and animal-derived products in the Żabka Polska Own Brand range and indicates the direction for standards in producer brand products.

This Policy sets out the general principles of conduct for the protection of biodiversity, and also indicates the main directions of Żabka Polska’s activities in this scope, aimed at ensuring the protection of ecosystems and preventing the loss of biodiversity. The policy applies to both Żabka Polska and its Franchisees, as well as suppliers of Own Brands.

Żabka Polska wants to address significant social challenges in a conscious and responsible manner and positively influence various stakeholder groups. In accordance with the adopted Social Engagement Strategy, three pillars have been set to ensure the fulfillment of the above commitment.

The decarbonisation policy sets out general guidelines to achieve the climate goals described in our Responsibility Strategy. This policy also responds to commitments arising from Żabka’s participation in initiatives to address climate change.

Żabka Polska strategic commitment is to create conditions for a green and sustainable living for everyone, every day. This is why one of the core pillars of our Responsibility Strategy is the Green Planet. Żabka focus on actions that allow us to minimize our environmental impact across the whole value chain to protect Green Planet.

The Energy Policy indicates a course of action aiming to increase energy efficiency and the share of renewable energy sources, both in the Żabka’s own operations (scope 2) and in value chain (scope 3).

Given our values: Ambition, Openness, Responsibility and Credibility, Żabka Polska adopts this Equity Policy as its commitment to implement an equal opportunity culture. We recognize diversity and an inclusive organizational culture to be one of the strategic areas present in the Responsibility Strategy of Żabka Polska and its Responsible Organization pillar.

The Policy sets uniform standards for the reduction of food waste in Żabka Polska’s own operations and at the Stores as well as in the operations of the Suppliers of private labels and branded products.

The purpose of this Policy is to ensure that our employees and associates adhere to internationally recognised human rights standards, including the Universal Declaration of Human Rights, International Labour Organization Conventions, and other relevant international agreements.

The purpose of this Policy is to ensure that our Business Partners adhere to internationally recognised human rights standards, including the Universal Declaration of Human Rights, International Labour Organization Conventions, and other relevant international agreements.

Integrated Management System Policy

Żabka Polska strategic commitment is to create conditions for a green and sustainable living for everyone, every day. This is why one of the core pillars of our Responsibility Strategy is the Green Planet. Żabka focus on actions that allow us to minimize our environmental impact across the whole value chain to protect Green Planet.

The purpose of this policy is to define the Company’s obligations with regard to the sourcing of and use of products containing the aforementioned minerals, and to establish requirements for the suppliers from whom it obtains them.

This Policy sets out uniform norms and procedure in respect of Own Brand Products offered by Żabka Polska to the extent concerning coffee, tea, coco, soy, fish and seafood.

The social, economic, environmental and legislative environment in which Żabka Polska operates is changing dynamically and gives rise to significant challenges that require the Company to seek optimal solutions.

Żabka Polska carries out its mission based on four key values: responsibility, openness, credibility and ambition. They are the foundation of all business processes as well as attitudes and behaviors that shape the organizational culture.

The Company’s ambition is to create conditions that would allow everyone to lead a sustainable life in harmony with the planet every day. We emphasize our environmental and social responsibility. One of our responsibilities is to shape the range of products offered to our customers.

The Transport Policy sets out general principles for the transport of goods at Żabka Polska, in line with environmental responsibility and applies to current and future Business Partners responsible for transporting goods.

The Travel Policy is a set of principles and good practices for travel in the performance of professional duties by Żabka Polska Employees and Associates. It aims to facilitate informed and more environmentally friendly management decisions regarding travel and means of transport.

The Policy sets out the guidelines in respect of the recommended waste management methods to reduce waste production at each point in the product’s lifecycle. This Policy applies to Żabka Polska, Franchisees, as well as the suppliers of Own Brand Products and other brand products.

The Policy sets out the rules relating to the reduction of water use and the protection of water resources.

Żabka Polska

Żabka Nano

Żabka Automatic Logistics

Żabka Group continues to develop its Integrated Management System (IMS), which consists of 5 international standards: ISO 22000:2018, which guarantees food safety, ISO 14001:2015, which is a guarantee of environmental care, ISO 45001:2018 covering the health and safety management system, and ISO 50001:2018 on effective energy management.

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We are pleased to inform about the implementation of the Alliance for Water Stewardship (AWS) standard at the Żabka Company.  AWS is an international standard that promotes responsible and sustainable water stewardship. The AWS standard is a set of good practices, principles and criteria that aim to improve the efficiency of water management, protect the water environment and support local communities.

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The new iteration of the Product Charter has an expanded scope of required information that will enable us to effectively fulfill our commitments to building a sustainable supply chain.

The introduction of a simple and intuitive labelling system on product packaging is intended to encourage as many customers as possible to separate waste properly. We encourage you to use the labelling we have designed.

Recycling labels manual – download PDF – download PDF
Żabka Eko Icons – download PDF
Żabka Eko Icons – download PDF
Żabka Eko Icons – download EPS